Introduction

The privacy of our website visitors is very important to us, and we are committed to safeguarding it. By using our site (mekome-hebrew.com) or its web properties, you agree to the practices described in this Privacy Policy, including the use of cookies in accordance with this policy.

This Privacy Policy explains what information we collect, how we use it, your rights regarding your data, and how you can contact us.

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Data Controller

MEKOme Hebrew (operated by Gili Alpern)
Email: gili@mekome-hebrew.com
Phone: +972-54-7847341
Business Address: 3 Bayron St. Israel

 
Data Collected

1. Information You Provide Directly

We collect information you provide directly to us, such as: full name, email address, postal address, phone number, payment details (via third-party processors such as BIT or PayPal – we do not store credit card details ourselves), account details if you register, or any other personal information you choose to provide when communicating with us.

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2. Information Collected Automatically

When you use our website, certain data is collected automatically by Wix and our service providers, including: IP address, browser type, device type, operating system, language, approximate location (based on IP address), cookies, session identifiers, and tracking pixels (used for functionality, analytics, and marketing if enabled), log data such as pages visited, time spent, links clicked.

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3. Cookies and Tracking Technologies

We use cookies and similar technologies to enable core website functionality, improve user  experience and site performance, measure traffic and usage patterns (analytics), and provide marketing and advertising (only with consent). 

You can manage or withdraw consent to cookies through our cookie banner or browser settings. Non-essential cookies will only be activated after you provide explicit consent.

Use of the Data

We use the information we collect for the following purposes:

• To provide, operate, and improve our Hebrew learning services

• To process transactions and deliver purchased services

• To communicate with you about your account, services, and updates

• To provide customer support and respond to inquiries

• To personalize and improve your experience on our site

• To conduct analytics, monitor usage, and maintain security

• To comply with legal obligations

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Security and Third-Party Services

We take the protection of your personal information seriously and implement technical and organizational measures to safeguard it, including:

• Secure transmission of data using SSL/TLS encryption (provided by Wix for all website traffic)

• Limiting access to personal information to authorized personnel only

• Regular monitoring, backups, and updates to maintain data security

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Third-Party Services

We use certain third-party services to operate and improve our website and services. These services may process your personal information, as described below:

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1. Wix (Website Hosting and Platform Services)

• Wix stores and processes data on secure servers.

• Wix automatically provides SSL/TLS encryption and other security measures.

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   2. Facebook / Meta Pixel​​

• We may use Meta Pixel to track website interactions for analytics and marketing purposes.

• This may include collecting IP addresses, browser type, pages visited, and actions taken.

• The Pixel is only activated after your consent via our cookie banner.

• You may opt out of tracking at any time through your browser settings or our cookie preferences.​

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   3. Email Marketing Services (e.g., Rav-Meser)

• We use third-party email services to send updates and course-related communications.

• Personal information shared with these services may include your name, email address, and engagement data (such as open or click rates).

• These services are required to maintain adequate data security standards.

• You may opt out of any marketing emails at any time using the “unsubscribe” link included in all emails.

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   4. Fireberry CRM

• We use Fireberry CRM to manage customer relationships, including course registrations, communications, and support.

• Personal information (name, email, phone, course data) is stored securely and only accessed by authorized personnel.

• Fireberry may process data outside Israel, with reasonable protections in place.

• You can request access, correction, or deletion of your data, and opt out of marketing communications at any time.

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By using our website and services, you consent to the processing of your personal information by these third-party providers, in accordance with this Privacy Policy, and acknowledge that reasonable measures are taken to protect your data.

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International Data Transfers

Your personal information may be stored, processed, or transferred outside of Israel, including in countries that may not provide the same level of data protection as in Israel. This may occur when we use third-party service providers, such as Wix (website hosting), payment processors, analytics providers, or email services.

We take reasonable technical and organizational measures to ensure that your personal information is protected in accordance with this Privacy Policy, regardless of where it is processed.

By using our website or services, you consent to such transfers and acknowledge that we have taken appropriate steps to safeguard your personal information.

 

Your Rights

Under applicable privacy laws (including Israel’s Privacy Protection Law and the GDPR), you have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your data ("right to be forgotten")

• Restrict or object to certain processing of your data

• Receive a copy of your data in a portable format (data portability)

• Withdraw consent at any time (for example, to cookies or marketing)

To exercise these rights, please contact us at gili@mekome-hebrew.com. We will respond within the timeframes required by law.

Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children without parental or guardian consent. If we learn that a child has provided personal information without consent, we will delete it promptly.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. If major changes are made, we will notify you by email or a prominent notice on the website

If you believe that MEKOme has not complied with this Privacy Policy with respect to your Personal Information or if you have other related inquiries or concerns, please feel free to contact us:

Email: gili@mekome-hebrew.com
Phone: +972-54-7847341
Address: 3 Bayron St. Tel Aviv

Date modified: Aug 1, 2025

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